Visually it is very difficult and sometime even impossible see the difference between Ninebot One C+ and Ninebot One E+ or between Ninebot Elite and Ninebot PTR E Plus. Some unethical sellers even take advantage of customers.
You can verify that you received a correct product by reading Ninebot label code that must be attached to the box, to the warranty card and to the units. The picture below explains how to decode the code.
Please feel free to contact us if you need any help by sending us an email at firstname.lastname@example.org