Follow the following steps to clear the Bluetooth password for connecting Segway miniPRO to the Ninebot App.

Step 1. Turn Segway miniPRO upside-down on a cardboard box or put it on a knee controlled bar. It is important that MiniPro is levered since reset will also affect leveling sensor. 

Step 2. Press the Power Button.

Note, in in 2-4 seconds the wheels will begin to spin.   Wait until the miniPro is turned off completely.

Step 3. Turn off Segway miniPRO and then turn in On.

Download Reset Instructions