Ninebot Elite / PTR Error Codes
Error code |
Error |
Error Reason |
Solutions/suggestions |
1 |
Motor1 Hall abnormal Sensor |
Motor Hall Sensor or Magnet damaged |
Need to replace new drive board |
2 |
Motor2 Hall abnormal Sensor |
Motor Hall Sensor or Magnet damaged |
Need to replace new drive board |
3 |
Motor1 abnormal Encoder |
The CD of Motor Encoder damaged |
Need to replace new drive board |
4 |
Motor2 abnormal Encoder |
The CD of Motor Encoder damaged |
Need to replace new drive board |
5 |
Motor1 Total abnormal current Sensor |
Drive the total current sampling circuit |
Need to replace new drive board |
6 |
Motor2 Total abnormal current Sensor |
Drive the total current sampling circuit |
Need to replace new drive board |
7 |
Motor1 Phase abnormal current sensor |
Drive the total current sampling circuit or MOS FET open abnormally |
Need to replace new drive board |
8 |
Motor2 Phase abnormal current sensor |
Drive the total current sampling circuit or MOS FET open abnormally |
Need to replace new drive board |
9 |
Driver1The Down bridge arm MOSFET damaged |
MOS FET damaged or opened abnormally |
Need to replace new drive board |
10 |
Driver1Up bridge arm MOSFET damaged |
MOS FET damaged or opened abnormally |
Need to replace new drive board |
11 |
Driver2 Down bridge arm MOSFET damaged |
MOS FET damaged or opened abnormally |
Need to replace new drive board |
12 |
Driver2Up bridge arm MOSFET damaged |
MOS FET damaged or opened abnormally |
Need to replace new drive board |
13 |
Motor1 Overcurrent |
MOSFET opened abnormally、current sampling abnormal or Over load |
Need to replace new drive board |
14 |
Motor2 Overcurrent |
MOSFET opened abnormally、current sampling abnormal or Over load |
Need to replace new drive board |
15 |
Driver total power MOSFET switch abnormally |
Total power MOSFET switch circuit abnormally |
Need to replace new drive board |
16 |
The software of driver skip abnormally |
Driver had not update new software |
Need to replace new drive board |
17 |
The driver of software is abnormal |
the software updated failure of drive board |
Need to replace new drive board |
18~19 |
The software of driver is not matching ninebot |
software updated failure of control board |
Need to replace control board |
20 |
The communication of Gyroscope has failed |
The Gyroscope damaged |
|
21 |
EEPROM communication failure |
EEPROM damaged |
replace new control board |
22 |
The initialize of Gyroscope failed |
The communication of Gyroscope damaged |
replace new control board |
23 |
The initialize of EEPROM failed |
The communication of EEPROM damaged |
replace new control board |
24 |
The written FLASH error |
The EEPROM written failure |
replace new control board |
25 |
Calibration error |
The ninebot start shake when calibration |
replace new control board |
26 |
The software of AHRS turn abnormal |
AHRS have no software |
replace new control board |
27 |
The abnormal software update of AHRS |
AHRS software update failure |
replace new control board |
28-29 |
Preserved |
The software of AHRS need to be update. 29: Preserved |
The software of AHRS need to be update. 29: Preserved |
30 |
The abnormal communication of driver |
There is a problem about the connection between control and driver or chip problem |
There can be any lose/wrong connection. There can have chance of short-circuit. Please check all the connections. |
31 |
The abnormal communication of dash board |
There is a problem about the connection between control and driver or chip problem |
There can be any lose connection in between the mainframe and handle bar OR in between the handle bar and dashboard |
32 |
The abnormal communication of posture model1 |
The chip of AHRS abnormal |
|
33 |
The abnormal communication of posture model2 |
The chip of AHRS abnormal |
Lose connection handle bar |
34 |
The abnormal connection of Angle sensor |
The connection of Angle sensor has failed |
Loose connection of the steering assemble |
35 |
the MOSFET from power board opened abnormally |
There is a problem about the FFC flat cable between control board and power board |
replace new control board OR there There is a chance of power board failure also. |
36 |
abnormal Battery1 output |
Battery1 overfill、open circuit or short circuit protection |
Test the battery, measure the voltage by a Voltmeter. If the voltage on battery#1 is Very low then we need to replace battery. |
37 |
abnormal Battery2 output |
Battery2 overfill、open circuit or short circuit protection |
Test the battery, measure the voltage by a Voltmeter. If the voltage on battery#2 is Very low then we need to replace battery |
38 |
abnormal Battery1 temperature |
Battery1 overfill or the battery of temperature sensor damaged |
Battery1 temperature sensor damaged, Let the Battery starts at normal temperature. If the Error exists then replaces battery. |
39 |
abnormal Battery2 temperature |
Battery2 overfill or the battery of temperature sensor damaged |
Battery2 temperature sensor damaged, Let the Battery starts at normal temperature. If the Error exists then replaces battery. |
40 |
abnormal Foot sensor |
The connection of foot sensor is open or the foot mat is still been pressed |
There are few steps to inspect. Please Contact ninebot engineer to guide you. |
41 |
12V power abnormal output |
An external 12V power supply short circuit or 12V power supply circuit problems |
Make sure all the device you have connected To operation bar USB port has not exceed 8 Watt. If not then dismount the handle and Mount it again. |
42 |
5V power abnormal output |
An external 5V power supply short circuit or 5V power supply circuit problems |
Make sure all the device you have connected To operation bar USB port has not exceed 8 Watt. If not then dismount the handle and Mount it again. |
43 |
Chargers abnormality |
Charger stop charging, output voltage is too low. |
There can be three chances. 1-charger have something wrong. 2-AC power socket of your place. |
44 |
Voltage detection through circuit unit is not calibrated |
When the vehicle has not been calibrated, voltage detection through circuit |
Factory test only. |
45 |
Vehicle angle abnormality |
An unexpected situation/accident/collisions |
Repower the unit, make a calibration. Error will be eliminated. |
46 |
program update anomalies |
No formal procedures programmer |
Reserved error code .not in use currently. |
47 |
Jump abnormal program |
Program update failed |
Reserved error code .not in use currently. |