Follow the following steps to clear the Bluetooth password for connecting Segway miniPRO to the Segway / Ninebot App.
Step 1. Turn Segway miniPRO upside-down on a cardboard box or put it on a knee controlled bar. It is important that MiniPro is levered since reset will also affect leveling sensor.
Step 2. Press the Power Button. Note, in in 2-4 seconds the wheels will begin to spin. Wait until Segway miniPro is turned off completely.
Step 3. Turn off Segway miniPRO and then turn in On.